HOW TO GET HELP

[norman]

If you need any assistance (and you have a support contract) then contact the following in this order of priority -

1. Ring 01158-882830 (this is a VOIP based system. You do not get an engaged tone if the line is busy though)
2. Ring 07803-758658
3. Email support@zipzap.co.uk
4. Make a support request on the website at www.zipzap.co.uk - see the blue button 'I NEED HELP' button on the main page. This records your message and emails it directly.

TPN Invoicing sites should email tpninvoicing@zipzap.co.uk

If it is urgent and you need help out of hours then email support@zipzap.co.uk

Please DO NOT leave messages on answering machines. It is far quicker to email.

Norman
;-)