As you will have noticed, there is a bit of a heatwave at the moment.

Computers really do not like high heat and may fail if they get too hot.

Try to keep the computer cool. Ensure that the air vents are clear. Aim a fan at them if you can.

Symptoms of overheating include 'hanging' and screen tearing or distortion.

It's a good time to maintain a proper backup regime.

Norman
 

Just add the RDCN and RDCD services into TPN Invoicing directly using Setup/Services then simply use Setup/Dynamic to set them to price to standard services.

Norman
 

This is an Invalid Record Declaration. Data corruption.

It indicates a disk or network error of some description.

If the data is on a network or NAS drive then there is an easy check for you to perform.

Make a new directory on your local C: drive called MYDATA and copy all the data from the remote directory into it. Run TPN Invoicing and go into Utilities and Data Path. Alter this to C:\MYDATA

Run the File Manager on any files reported as having problems. Test the system afterwards.

Remember to alter the data directory in TPN SOAP if you are using this.

If it works fine on the local C: drive but doesn't on the network or NAS drive then your issue is outside the program.

Norman
 

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was finally approved by the EU Parliament on 14 April 2016. The Enforcement date is 25 May 2018.

It tightens the restrictions on holding personal data and increases the penalties for breaches.

If you work with EU countries then you MUST conform to it even after Brexit.

The most notable feature is that opting-out is now a requirement. If you want to receive further information or join a mailing list then you must actually opt-in.

Norman
 

Profit and Loss reports added on secure area menu.

General tidy up.

Norman
 

 WUDFHost.exe running at 30-40% alone and the CPU at 100%

This happened to us recently on one computer. It took a lot of research to track it down to a single driver not liking a recent Windows 10 update.

The driver was for an NFC project using an NXP Semiconductor USB. Windows just didn't like the driver.

You could terminate the process but it kept reloading WUDFHost and it went back to 100% load.

The answer was to remove the associated program then go into Control Panel and Devices and remove the hardware entry.

After removal and a reboot the CPU went down to 27%.

Norman
 

You may get an error message and the program stops. It may occur immediately after installing a new version of the program or you log onto Windows as a different user.

It's due to security in Windows and means that the program was previously installed under a particular user and that's not you!

There are two solutions :-

1. De-install Sameday Express. Browse to C:\ProgramData\ZiPZAP Computers Limited\ and delete the SAMEDAY EXPRESS folder you find here. You may need to authorise it as ADMINISTRATOR.

Re-install Sameday Express.

You will have to go into Setup/Local Parameters and complete this again.

OR (and probably easier)

2. Go into My Computer then Local Disk C: and the folder ProgramData (not Program Files) and you will find a directory called ZiPZAP Computers Limited.

Enter this directory and you will see a folder called SAMEDAY EXPRESS. Right-click on this and choose PROPERTIES.

Click on the SECURITY tab. Half way down you will see a button that says EDIT. Click this.

You will get a new screen with a list of users. Click on the ADD button.

Add a user called Everyone

Hit the CHECK button. It will be accepted. Click on Everyone in the table. Put a tick in Full Control at the bottom and hit the APPLY button.

Now OK and come out. You can now access the system as another user.

Norman
 

The web site went down around 9.30am this morning for about half an hour. ISP Issue.

All now resolved.

Norman