The broadband went down on Friday and is still awaiting a fix. So much for 99.99% uptime!

We are still operational using a 4G connection with ee.

Norman
 

The Pallet Network UK have informed us that they will be moving off external SOAP services and onto Web Services on the 1st August 2016.

The TPN Invoicing program extensively uses SOAP services.

There are no current plans to redevelop the program with Web Services. The large amount of work involved prevents it from being financially viable.

Norman
 

If you need any assistance (and you have a support contract) then contact the following in this order of priority -

1. Ring 01158-882830 (this is a VOIP based system. You do not get an engaged tone if the line is busy though)
2. Ring 07803-758658
3. Email support@zipzap.co.uk
4. Make a support request on the website at www.zipzap.co.uk - see the blue button 'I NEED HELP' button on the main page. This records your message and emails it directly.

TPN Invoicing sites should email tpninvoicing@zipzap.co.uk

If it is urgent and you need help out of hours then email support@zipzap.co.uk

Please DO NOT leave messages on answering machines. It is far quicker to email.

Norman
;-)

This means that the location where the program is trying to create the TRANS.CSV file does not have write access. It is a security issue in Windows.

To confirm this, alter the Sage file destination to your Desktop and try again.

Norman
 

A number of changes will be occurring over the next few months. Hopefully our customers will not notice!

The zipzap.co.uk website is being moved from BT to Freeola. The EU site is already hosted with Freeola, along with the org.uk, parceltrak.com, parceltrak.co.uk and various others. Disruption in emails may occur to the .co.uk addresses but this is temporary.

The registered office will be moving around June to a new address. In anticipation and to avoid disruption we already have a phone number of 01158-882830 which will follow us around and be accessible at all times. The usual contact number for out of hours will remain the same.

The company will concentrate more on its core programs and enhance these, these include Loadmaster, Sameday, Claimtrak and Logman.

Will keep you informed what is going on. Any queries just ring or email.

Norman
 

Next meeting 20/04/2016 at 7.00pm. Lincoln Bowl, Washingborough Road, Lincoln.

Wi-fi free. Food available.

Norman
 

"This version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program."

If you are on a 64 bit operating system then make sure it is trying to install in C:\Program_Files(X86) and not C:\Program_Files.

The recommended directory is C:\TPNINVG

The program itself is 32 bit.

Norman
 

If you have any 'old' setup routine from ourselves then it will be signed with a Comodo SHA1 code signing certificate.

SHA1 is being retired due to the possibility of being hackable in the near future. No new SHA1 certificates are being issued. Owing to changes by Microsoft and others these will no longer install after 01/01/2017 and you may get warnings during the installation until that time.

We will be recompiling our existing program setups with a Comodo SHA2 code signing certificate shortly. These will be available to all registered users.

Norman