ZiPZAP Computers Limited
Windows => Windows => Topic started by: norman on September 03, 2016, 10:33:49 pm
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Your installation fails with an error in prl_tg.sys using Parallels 12 despite the fact that you were already running Windows 10.
Despite running the Parallel Tools update several times when you looked at the diagnostic log there were mentions of Parallels Tools 11 and not 12.
Manually load Parallel Tools from the disk image. and see if this cures the problem and allows the Anniversary Update to install.
Norman
;)