1. Go into Utilities and Layouts. Look down the list for Invoices. Click on this. Try to amend by going into Design.

If you do not see the template of the design then it is physically missing. The layouts are called LT files and are normally found in the INVOICES directory.

This problem is normally caused by changing the data directory and simply not copying the layouts at the same time.

2. Check the default program for displaying PDF documents. In Windows 10 updates this may be altered to the Edge Browser during an update. Have a look at the TPN Invoicing manual icon on your Desktop. Has this changed? Displaying an 'e' symbol by chance? Reset this to Adobe Reader if this occurs. Look in Control Panel then Default Programs. Also check that Adobe has not defaulted to 'Protected Mode'. Try to display an invoice from the program and see if its blocked.

3. Check that emailing is working by picking an invoice and using Report/Invoicing/CSV data. Does this send?

Norman
 

Updated to latest software version.

Norman
 

Updated to give a warning message where you have the data on a network drive and there are Windows access restrictions which prevent data from downloading or updating.

This update also has minimal Windows security restrictions and if you load it over a version installed with higher 'rights' then you may get an error message :-

?Unable to open or create <C:\ProgramData\ZiPZAP Computers Limited\TPNSOAP\SParam?

This is all to do with ?rights? in Windows. If this is happens then follow these instructions :?

Go into My Computer then Local Disk C: and the folder ProgramData (not Program Files) and you will find a directory called ZiPZAP Computers Limited.

(Note that ProgramData is a hidden folder and you may have to unhide it. In Windows 10 click on Local Disk C: then View and Options. The setting is on the View tab.)

Enter this directory and you will see a folder called TPNSOAP. Right-click on this and choose PROPERTIES.

Click on the SECURITY tab. Half way down you will see a button that says EDIT. Click this.

You will get a new screen with a list of users. Click on the ADD button.

Add a user called Everyone

Hit the CHECK button. It will be accepted. Click on Everyone in the table. Put a tick in Full Control at the bottom and hit the APPLY button.

Now OK and come out. You can now access the system.

Norman
 

Additions allow your customers to view their proof of delivery details online 24/7. Much of the setup is very easy.

You need either a fixed IP address on your router or the use of a Dynamic DNS Server, like DynDNS of No-IP. In the case of the dynamic address you simply complete the details on the router setup page (normally by using 192.168.0.1 in your browser). This simply 'pins' the location so it can be found on the web.

You set up a web server on one of the network computers (comes as standard on Windows after version 7) and load PHP on it, you then give it a fixed IP address on the router. You install a copy of Sameday on this computer as it loads an ODBC driver and connects to the data. You load the pages we supply on the wwwroot directory under the inetpub directory.

On the router you then redirect calls on port 80 to this computer. You can test by going to 127.0.0.1 in a browser on this computer. You should be able to query the database.

You issue your individual customers with their one username and password. They can then access the basic details of their jobs back as many days as you allow them. You can do this for all your customers.

A good idea is to redirect to these internal web pages from your web site.

Our Logistics Manager software uses a similar idea of using your computers but we redirect on port 4999 in that case. We also use a proprietory Manta server which is accessed by desktop computers and Android devices.

Norman
 

TPN have moved address of their servers. The new ISP has not registered their site with all the DNS servers. Until they all get updated most requests get routed to the old server, time out then go off on a different search until they locate it.

This is the cause of the considerable time delay to some sites.

The temporary cure is to go into CONTROL PANEL then NETWORK CONNECTIONS then right-click on your current network adapter (adapter properties) and choose PROPERTIES.

Go down to Internet Protocol Version 4. Highlight this then choose PROPERTIES.

Down the bottom if your DNS server is set to Automatic or 192.168.0.1 then choose 'Use the following DNS server'.

Set the Primary to 8.8.8.8
Set the secondary top 8.8.4.4

These are Google DNS servers.

OK and CLOSE.

You need to do this on the individual computers.

I got a 20+ fold speed increase.

Norman
 

With the latest Windows 10 version these seem to be popping up annoyingly as there is no explanation as to what they refer to.

You will find reference to them in the Registry in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\PushNotifications\Backup

To turn them off go into File Explorer then Options. Go into Folder Options and View.

Remove the tick from Show sync provider notifications and Apply.

Perhaps Microsoft will tell us what they are doing?

Norman
 

Annoying issue when trying to install a new app.

You may get an error 0x80072ee2. It will also say that your internet connection is slow.

Go into the Troubleshooter. Go into the Windows Update. Let it run. The chances are that it will find nothing. Take the RUN AS ADMINISTRATOR option. This will fix database errors. Try again.

You may need to repeat this more than once.

Norman