Author Topic: ODR and ADR - new EU legislation  (Read 629 times)

0 Members and 1 Guest are viewing this topic.

norman

  • Administrator
  • Full Member
  • *****
  • Posts: 203
    • View Profile
    • Zipzap Computers Limited
ODR and ADR - new EU legislation
« on: January 20, 2016, 11:55:15 am »
This is new legislation.

ODR means Online Dispute Resolution. The ODR platform is a web-based platform that is specifically designed to help consumers who have bought goods or services online and subsequently have a problem with that online purchase.

ADR means Alternative Dispute Resolution.

On the 15th February, 2016 new EU legislation comes into force to allow consumers to solve disputes with suppliers without having to go to court. It is a legal requirement that all suppliers have a link to the site containing the new legislation.

See http://ec.europa.eu/odr

Norman
 ;)