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Linux / Lincoln Linux User Group - March 2018
« Last post by norman on Today at 10:08:14 am »
Next meeting at Lincoln Bowl 7pm 21/03/2018

All welcome.

Miscellaneous / GDPR
« Last post by norman on March 16, 2018, 04:19:11 pm »
The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was finally approved by the EU Parliament on 14 April 2016. It strengthens the law on holding personal data. It applies throughout the EU including the UK (even after Brexit).

To sum it up in a few words - you are responsible for the security and accuracy of any personal data that you hold and are to treat it responsibly. If anything goes wrong then you must inform of the problem within 72 hours to your Supervisory Authority. There are simply no excuses for failing to comply with the Regulations.

There is a notable change from having to Opt Out of communications to now having to Opt In. The requirement to respond to a request for a copy of personal data is reduced to 30 days. There is also a requirement to 'forget' an individual and remove all traces from your systems.

It is important to realise that if you store data on a third party computer which is not under your direct control, such as on the web, then you are still responsible if anything goes wrong.

The Enforcement date is 25 May 2018.

This law is being implemented in the UK so you MUST conform to it even after Brexit and it will be a requirement when working with EU customers. There is a maximum penalty of 20,000,000 or 4% of turnover for breaches.

The homepage for the EU legislation is at

The page on the Information Commissioners Office relating to this is at

As a company we only store a limited amount of personal data, usually only a contact name, address, phone number and email address. Our Supervisory Authority is the Information Commissioners Office at

TPN Invoicing / TPN SOAP 2.99 released - 07/03/2018
« Last post by norman on March 08, 2018, 04:56:51 pm »
We discovered a bug in the TPN Web Services that occurred in rare instances when returning POD images.

It only occurred if there were multiple POD records for the consignment and the first record did not contain an image. In this case no image or POD information was returned.

This problem has now been fixed by TPN.

The TPN SOAP program was not at fault but has been updated to give detailed failure information so that in future any anomalies can be reported and resolved quicker.

TPN Invoicing / Invoices cut off at the bottom
« Last post by norman on February 16, 2018, 12:53:12 pm »
The invoices print, but the total at the bottom is cut off.

This is symptomatic of the printer default paper size being wrong and set to Letter instead of A4.

Check your printer settings and reselect the printer in Setup/Printers.

Windows / Windows 10 - An app default was reset message.
« Last post by norman on January 19, 2018, 04:37:20 pm »
An app caused a problem with the default app setting for ..... files, so it was reset to .....

This keeps on popping up, resetting image files, browsers etc to the Microsoft default versions.

This has just started on Windows 10. It does things like change your default browser to Edge. It is really annoying.

This details the problem and gives a solution -

Basically it's caused by Microsoft update KB3135173

See -

A lot of this appears to be due to the Windows 10 Falls Update downloading about 4GB. If you keep getting this try to load and it seems to be an issue then:-

Go into C:\Windows\SoftwareDistribution\ and delete the Download folder.

Raspberry Pi / Spectre and Meltdown bugs
« Last post by norman on January 18, 2018, 04:04:45 pm »
The Raspberry Pi cannot be affected by these bugs as it has a different type of CPU architecture.

No update is needed.

TPN Invoicing / TPN SOAP Error: Unable to authenticate with provided credentials
« Last post by norman on January 11, 2018, 05:05:11 pm »
The username/password you are using is not recognised as valid by TPN!

Check by logging into TPN Connect directly.

TPN Invoicing / Sage TRANS.CSV file - no tax code
« Last post by norman on January 11, 2018, 04:35:55 pm »
Download the file SAGE.DAT from Downloads/TpnUK/TpnInvoicing.

Place this in the C:\TPNINVG directory and overwrite any previous file.

TPN Invoicing / File Manager under Remote Desktop
« Last post by norman on January 08, 2018, 09:22:34 am »
Not all Remote Desktop software works the way you expect.

File Manager should be done locally.

TPN Invoicing / Not generating PDF invoices
« Last post by norman on January 07, 2018, 03:20:54 pm »
1. Go into Utilities and Layouts. Look down the list for Invoices. Click on this. Try to amend by going into Design.

If you do not see the template of the design then it is missing.

The layouts are called LT files and are normally found in the INVOICES directory.

This problem is normally caused by changing the data directory and simply not copying the layouts at the same time.

2. Check the default program for displaying PDF documents. In Windows 10 updates this may be altered to the Edge Browser during an update. Have a look at the TPN Invoicing manual icon on your Desktop. Has this changed? Displaying an 'e' symbol by chance? Reset this if this occurs, look in Control Panel then Default Programs.


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