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Messages - norman

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Sameday Express / 'Fatal Programming Error' message following update
« on: January 22, 2016, 10:44:22 am »
You have just updated and you now get this message. It looks like a major issue but is in fact a minor one that can be corrected within a few moments.

Don't panic and continue to read the message. 'HCreationIfNotFound function called'. Then you get a message like 'The description of the logical file <Param> stored in the analysis is not compatible with the one stored in the physical file'.

It simply means that the structure of the file that your program is using is different to the existing one.

It usually occurs on a network where other users are actually using the system at the time of installation and they are using an older version of the program. Your program wants to update the file to a new structure but it cannot do it as the file is in use.

The solution is to get the others to log out and re-install the program. It will update the file structure to the correct one. You will then have to update the other users.

If the issue is not fixed then during the installation look out for the ADVANCED OPTIONS button. Click on this. You will now get an extra option during installation of 'Advanced options for automatic data modification'. Tick the option that says PERFORM THE AUTOMATIC MODIFICATION OF DATA IN INTERACTIVE MODE'. On the next screen you will now get an option to 'Find the data files corresponding to the application in a directory...' and by clicking this you will get a browse option to search for your data file directory. Do this and then CONTINUE.


General discussions / ODR and ADR - new EU legislation
« on: January 20, 2016, 11:55:15 am »
This is new legislation.

ODR means Online Dispute Resolution. The ODR platform is a web-based platform that is specifically designed to help consumers who have bought goods or services online and subsequently have a problem with that online purchase.

ADR means Alternative Dispute Resolution.

On the 15th February, 2016 new EU legislation comes into force to allow consumers to solve disputes with suppliers without having to go to court. It is a legal requirement that all suppliers have a link to the site containing the new legislation.



Apple / Updates 20/01/2016
« on: January 20, 2016, 11:03:56 am »
iOS 9.2.1 and OS X El Capitain 10.11.3 out!


Linux / Lincoln Linux User Group meeting 20/01/2016
« on: January 20, 2016, 09:52:48 am »
The Lincoln Linux User Group meet tonight 20/01/2016 at 7.00pm at the Lincoln Bowl, Washingborough Road, Lincoln LN4 1EF.

Everyone welcome.

Food and drinks available. Power available for computers.


Loadmaster / Consignment entry apparently slow
« on: January 18, 2016, 09:25:43 am »
Consignment entry appears slow yet the program seems to be running normally.

Check the Local Parameters and look for the SKIP TWAIN option. TWAIN scanning may be enabled but no scanner is attached.

As the screen loads if you say you have a scanner then it loads the driver as the screen opens. If you don't have a scanner then it has to first search for one and only when it cannot locate one can it continue.


Windows / IIS disappears after upgrade from Windows 7/8 to 10
« on: January 15, 2016, 01:43:32 pm »
Following the update to Windows 10 the local web server doesn't work any more. or localhost brings up a 503 page in IE.

The cure is to go into Control Panel then Features. Completely remove IIS and restart. Go back and re-enable IIS.


Windows / Internet Explorer - end of life
« on: January 12, 2016, 06:54:51 pm »
All versions of Internet Explorer up to and including 10 are officially discontinued today. 12/01/2016

Upgrade your browser NOW!


Other software / TPN Link and Dynamic TPN Import - no longer available
« on: January 08, 2016, 11:23:11 am »
We have discontinued the sale of these products. No-one has purchased either the programs or associated support in the last two years although we are aware of installations of these programs by third parties without our knowledge or approval.

Repeated changes by TPN with their systems mean that it is not cost-effective to keep them up to date unless we sell large numbers of copies.

The programs may be rewritten to deal with other parcel or pallet systems instead.



Linux / Bug in Grub2 which compromises security on Login
« on: January 07, 2016, 02:38:53 pm »
The Grub2 bootloader from versions 1.98 to 2.02 has a bug which allows access to the system without a proper login.

At the login prompt simply press the backspace key 28 times and it allows access. Something to do with buffer overflow.

The fault has existed from December 2009 to December 2015 and is in the bootloader only. It can only occur if keyed in directly.


Loadmaster / Emailing invoices
« on: January 06, 2016, 01:26:01 pm »
To email invoices to more than one person simply add a semi-colon after the first address on their account and then type in another.

So if I had -

I could add Joe by -;


Cybersecurity / HSBC issues 06/01/2016
« on: January 06, 2016, 01:24:39 pm »
Many HSBC account holders are unable to log into their accounts over the last few days.

This does not appear to be an attack of any kind and more of a technical 'glitch'.


Miscellaneous / The Cloud
« on: January 06, 2016, 01:22:13 pm »
I saw this on a T shirt. A Linux geek of course.

"The Cloud is just somebody else's computer."


Sameday Express / Emailing invoices
« on: January 06, 2016, 09:49:42 am »
To email invoices to more than one person simply add a semi-colon after the first address on their account and then type in another.

So if I had -

I could add Joe by -;


General discussions / Use of this Board - warning on misuse
« on: December 18, 2015, 01:07:41 pm »
The membership of anyone placing links to malicious sites on this board will be immediately terminated. Any links to sites which include pornography will be reported to the appropriate authorities.

We encourage sensible use for the benefit of the membership and in particular those who are customers or potential customers.

Particular attention will be given to use from countries outside the UK and will be investigated on a daily basis.

Norman  :(

Miscellaneous / Help during the Christmas period 2015
« on: December 17, 2015, 10:02:31 pm »
We may not be in the office over the Christmas period at times.

The easiest way to get help is to email but it will have a quicker response if you have an up-to-date support contract.

Norman  ;)

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